Account Manager Jan. 2019 - Current

Best Buy

  • Exceeded 2020 sales quota – 175.65% to yearly revenue goal.
  • Exceeded 2019 sales quota – 133.84% to yearly revenue goal.
  • Create value and trust with customers by incorporating subject matter experts when necessary to influence business decisions. Value was gained by the customer, by providing guidance and feedback that would solve business problems and complete complex projects. Used past performance data, such as failure rates, on products to provide a complete solution
  • Strengthened an existing client book of 300 customers by reinforcing relationships which grew year over year revenue and establish new relationships with clients by becoming the customers single point of contact.
  • Work to integrate clients into Best Buy’s ecosystem, providing timely solutions to the client’s technology needs and post-sales support. The added value to the customers that I provide through this work includes faster and less expensive shipping options, ability to shop for bulk quantities, access to commercial grade products, ability to shop in a more efficient manner, and access to product experts.
  • Create strategic partnerships with vertical account managers and product vendors to identify and grow key accounts across the country. Future stakeholder value was generated by having pre-formed relationships with experts and data for product and business decisions

Inside Sales Representative Jan. 2018 - Dec. 2018

Minnesota Twins

  • Generated $90,000+ worth of new business from February 2018 to December 2018.
  • Prospected for new leads on social media and cold-called small and medium sized local businesses.
  • Top monthly performer of the new business development team consisting of seven representatives for 4 out of 12 months.
  • Managed existing single game buyer accounts while upselling the customer to premium ticket packages. The average upsell revenue was an additional $300 per customer.
  • Initiated 250+ phone calls and scheduled three or more appointments, per week for face-to-face sales consultations. In person consultations closed with success at a 70% rate.

Research Analyst June 2016 - Dec. 2017

University of Florida

  • Co-ordinated with 20 development officers across the university as part of the universities 3-billion-dollar campaign goal.
  • Held 6 strategy review sessions per development officer, per year, to analyze the development officers’ pipeline and make changes based on recent activity with the prospects.
  • Analyzed donor database using predefined SQL queries to create 15 research reports per month on individuals with a high net-worth, for development officers. Development officers utilized the reports to gauge the donation request with what the prospect could reasonably donate over a 5-year period.
  • Created and prepared data reports using analytics to alert development officers on new potential prospects in regions where the development officers would be traveling.